Account Management

5 articles

Account opening, closure, maintenance, and dormant account handling.

Account Closure Process

Standard procedure for closing client accounts, including balance settlement, regulatory holds, system deactivation, and record archival requirements.

Updated 2025-07-14

Account Maintenance and Updates

Procedures for processing account maintenance requests, including changes to client details, signatory updates, product modifications, and periodic KYC refreshes.

Updated 2025-11-30

Dormant Account Handling Policy

Policy and procedures for identifying, managing, and reactivating dormant accounts, including regulatory reporting obligations and escheatment requirements.

Updated 2026-01-25

Joint Account Setup

Procedure for establishing joint accounts, including mandate types, signatory arrangements, documentation requirements, and operational guidelines for account management.

Updated 2025-06-18

New Account Opening Procedure

End-to-end procedure for opening new client accounts, including KYC requirements, documentation checklists, system setup, and regulatory compliance obligations.

Updated 2025-08-22