Payments & Transfers

5 articles

Domestic and international wire transfer procedures, payment approvals, and investigations.

Bulk Payment Processing Guide

Operational guide for preparing, validating, approving, and executing bulk payment files, including payroll, vendor payments, and mass disbursements.

Updated 2025-09-05

Domestic Wire Transfer Procedure

Standard operating procedure for processing domestic wire transfers, including approval thresholds, system instructions, and compliance checks.

Updated 2025-11-15

Failed Payment Investigation Process

Procedure for investigating and resolving failed or rejected payment transactions, including root cause analysis, client communication, and regulatory reporting obligations.

Updated 2026-01-10

International Wire Transfer (SWIFT) Procedure

Comprehensive procedure for processing cross-border wire transfers via the SWIFT network, including message formatting, compliance requirements, and correspondent banking protocols.

Updated 2025-12-01

Payment Approval Hierarchy

Defines the authorisation levels and approval thresholds for all payment types processed by the Bank, including domestic, international, and bulk payment transactions.

Updated 2025-10-20