Corporate Credit Card Policy

Corporate Finance & Procurement Last reviewed: 2025-11-28 Owner: Finance Department

Corporate Credit Card Policy

Global Trust Bank issues corporate credit cards to eligible employees to facilitate the payment of legitimate business expenses. This policy sets out the eligibility criteria, spending limits, permitted and prohibited uses, and reconciliation requirements for all corporate cardholders.

Card Programme

The Bank's corporate credit card programme is administered by American Express (Corporate Card). Cards are issued in the employee's name and are linked to the Bank's central billing account. All transactions are automatically imported into SAP Concur for reconciliation.

Eligibility

GradeEligibilityMonthly Credit Limit
Analyst / AssociateBy line manager request onlyGBP 2,000
Vice PresidentAutomatic upon promotionGBP 5,000
DirectorAutomatic upon promotionGBP 10,000
Managing DirectorAutomatic upon appointmentGBP 25,000
GEC MemberAutomatic upon appointmentGBP 50,000

To request a corporate card, employees at Analyst or Associate level should ask their line manager to submit a request via the Finance Self-Service portal under Finance > Corporate Card > New Card Request.

Permitted Uses

The corporate credit card may be used for:

  • Business travel (flights, hotels, rail, taxis)
  • Client entertainment and hospitality
  • Conference and event registration fees
  • Business meals
  • Emergency office supplies
  • Professional subscriptions (pre-approved)

Prohibited Uses

The following uses are strictly prohibited and may result in disciplinary action:

  • Personal purchases of any kind
  • Cash advances or ATM withdrawals
  • Gift cards or vouchers (except as authorised under the Recognition Programme)
  • Political donations or charitable contributions (must go through Corporate Affairs)
  • Purchases from sanctioned entities or embargoed countries
  • Cryptocurrency purchases

Reconciliation

All corporate card transactions must be reconciled in SAP Concur within 30 days of the transaction date. The reconciliation process requires:

  1. Log in to SAP Concur and navigate to Corporate Card > Unreconciled Transactions.
  2. For each transaction, assign the correct expense category, cost centre, and business justification.
  3. Attach the original receipt (photograph or scanned copy).
  4. Submit the reconciled transactions for line manager approval.

Transactions that remain unreconciled for more than 60 days will trigger an automatic alert to the cardholder's line manager and the Finance Department. Persistent failure to reconcile transactions may result in card suspension.

Lost or Stolen Cards

If your corporate card is lost or stolen, take the following immediate actions:

  1. Call American Express on +44 1273 696933 (24/7) to block the card.
  2. Notify the Finance Department at corporate.cards@globaltrust.com.
  3. Submit a replacement card request via the Finance Self-Service portal.

Replacement cards are typically issued within 5 business days. An emergency replacement may be arranged within 24 hours if the cardholder is travelling.

Card Cancellation

Corporate cards are automatically cancelled upon termination of employment. Cards may also be cancelled by the Finance Department in cases of policy violation or prolonged non-use (no transactions for 12 months).

Contact

For corporate card queries, contact the Corporate Card team at corporate.cards@globaltrust.com or extension 6160.