First Day Guide
First Day Guide
Congratulations on joining Global Bank. Your first day is an important milestone, and we want to ensure it is as smooth and welcoming as possible. This guide provides all the information you need to prepare for and navigate your first day with confidence.
Before You Arrive
- Confirmation email: You will receive a "Welcome to Global Bank" email from hr.services@globalbank.com approximately five business days before your start date. This email contains your employee ID, start time, and reporting location.
- What to bring: A valid government-issued photo ID (passport or national identity card), your signed contract (if not already returned via DocuSign), and bank account details for payroll setup.
- Dress code: Global Bank operates a business professional dress code Monday to Thursday. On Fridays, smart casual attire is acceptable. Please refer to the Dress Code Policy on the HR Portal for further details.
Arrival and Check-In
- Arrive at the main reception of your designated office at 08:45. Your start time is 09:00, but early arrival allows time for security registration.
- Present your photo ID to the reception team. They will issue your temporary building access badge.
- Your line manager or a designated buddy will meet you at reception and escort you to your floor.
Day 1 Schedule
| Time | Activity | Location |
|---|---|---|
| 09:00–09:30 | Welcome meeting with line manager | Team area |
| 09:30–10:00 | IT equipment collection and setup | IT Service Desk, Ground Floor |
| 10:00–10:30 | Workday profile setup (personal details, payroll, emergency contacts) | Your desk |
| 10:30–11:00 | Floor tour and introductions | Your floor |
| 11:00–12:00 | Mandatory compliance e-learning: AML Awareness | Your desk |
| 12:00–13:00 | Lunch with buddy or team | Staff restaurant, 2nd Floor |
| 13:00–14:00 | Mandatory compliance e-learning: Code of Conduct | Your desk |
| 14:00–15:00 | Mandatory compliance e-learning: Information Security Essentials | Your desk |
| 15:00–16:00 | Role-specific orientation with line manager | Team area |
| 16:00–16:30 | End-of-day check-in with line manager | Team area |
IT Setup
Your laptop will be pre-configured with standard software including Microsoft 365, Outlook, Teams, and the Global Bank intranet. Additional software or system access (e.g., Bloomberg, SAP, SWIFT) must be requested through ServiceNow by your line manager. Please allow up to 48 hours for provisioning of specialist applications.
Key Systems to Set Up on Day 1
- Workday: Your HR profile, payroll details, and leave requests are all managed through Workday. Access via workday.globalbank.com.
- Microsoft Teams: The primary tool for internal communication. Your line manager will add you to the relevant team channels.
- ServiceNow: Used for IT support tickets and access requests. Bookmark servicenow.globalbank.com.
- SAP SuccessFactors Learning: The bank's Learning Management System for all mandatory and elective training.
Building Facilities
Global Bank offices offer a range of on-site amenities:
- Staff restaurant (subsidised meals) on the 2nd Floor, open 07:30–14:30.
- Coffee bar on the Ground Floor, open 07:00–17:00.
- Gym and wellness centre (where available) — registration via the Facilities portal.
- Prayer and reflection rooms on the 4th Floor.
- Bicycle storage in the basement car park (badge access required).
Questions?
If you have any questions before or on your first day, please contact HR Services at hr.services@globalbank.com or call the HR Helpline on extension 4400. Your assigned buddy is also a great resource for informal guidance during your first weeks.